Privacy Policy

1. Who controls your information

The controller is Shenzhen Yobonjee Technology Co., Ltd. (“Yobonjee”, “we”, “us” or “our”).

Office: Room 615, Building 11, Tiedong Logistics District, No. 3 Ping'an Avenue, Pinghu Community, Longgang District, Shenzhen, China.

Email: sales@szyobonjee.com

2. Scope of this policy

This policy covers personal information processed through:

• https://szyobonjee.com/ and its pages;
• https://siliconepetgoods.szyobonjee.com/;
• other Yobonjee advertising landing pages that link to this policy; and
• related email, telephone and WhatsApp business communications.

A third-party website or service reached through a link has its own privacy practices. This policy does not control those third parties.

3. Information we collect

Information you provide

• company name, contact person, business email and optional telephone or WhatsApp number;
• product interest, estimated quantity, target market, customisation needs, timeline and other project details;
• the contents of emails, attachments and other communications you send; and
• order, sample, quotation, shipping and payment-administration information if a business relationship proceeds.

Information collected from websites and campaigns

• page URL, referral source, date and time, browser, device, language and approximate location derived from an IP address;
• server and security logs, session identifiers, reCAPTCHA tokens and risk results used to prevent spam and abuse;
• campaign parameters such as UTM source, medium, campaign, content and term; and
• a Meta click identifier may be present in the advertising URL and short-lived server logs; the enquiry application retains it with a submitted lead, and Meta Pixel sends event data, only where the Marketing category has been permitted.

Optional analytics and advertising data

If you grant the relevant Cookie category, Google Analytics, Jetpack Stats and/or Meta Pixel may collect online identifiers, page and event activity, referral information and device or browser information. The exact tools enabled may differ between the main website and a landing page. See our Cookie Policy.

Please do not submit payment-card data, government identification numbers, health data or other sensitive personal information through the enquiry form.

4. Why we use information and our legal bases

Where the EU GDPR, UK GDPR or another law requires a legal basis, we rely on the bases shown below. The appropriate basis can depend on whether you act personally or as a representative of a business.

The required enquiry-form acknowledgement is not a subscription to promotional email. It confirms that you have read this notice and are asking us to use your details to answer the enquiry.

5. Where information comes from

• directly from you or a colleague acting for your organisation;
• automatically from your device when you use a site;
• from the advertisement or referring website through campaign parameters; and
• from public company sources or business partners where needed to verify or develop a B2B relationship.

6. Who receives information

We disclose information only as reasonably needed to the following groups:

• authorised Yobonjee sales, product-development, production, quality, finance and logistics personnel;
• website hosting, database, backup and technical-support providers;
• our business email provider for enquiry notifications and catalogue replies;
• Google for reCAPTCHA security and, only after Analytics consent where used, Google Analytics;
• Automattic/WordPress.com for Jetpack services, only after Analytics consent for visitor statistics where used;
• Meta Platforms for Pixel advertising measurement, only after Marketing consent where the Pixel is enabled;
• shipping, inspection, testing, payment, professional-adviser and other suppliers needed for a requested project; and
• courts, regulators, law enforcement or other parties when required by law or necessary to protect rights and safety.

We do not sell personal information for money. Certain advertising disclosures may be treated as “sharing” or targeted advertising under some laws; you can refuse or withdraw Marketing permission through Cookie settings.

7. International processing

Yobonjee is based in China. Information from visitors and business contacts in other countries may therefore be processed in China and in countries where our service providers operate. Those countries may have privacy laws different from the laws in your location.

Where applicable law requires a transfer mechanism, we use or require an appropriate mechanism, such as approved contractual clauses, together with supplementary technical and organisational measures where needed.

8. How long we keep information

• Routine enquiries: reviewed no later than 24 months after the last meaningful interaction and then deleted or anonymised unless the project remains active or a longer period is needed.
• Customer, order and transaction records: kept for the relationship and any additional period required by applicable accounting, tax, customs, contract or legal-claims rules.
• Security and technical logs: generally kept for up to 12 months, unless a longer period is necessary to investigate an incident or protect legal rights.
• Cookie choices: the preference cookie is set for 180 days. A new choice may be requested when the policy version changes.

The same enquiry can exist in our protected website database or backup, the sales mailbox and subsequent business systems. A valid deletion request is applied to each relevant location, subject to lawful exceptions.

9. Cookies, analytics and direct marketing

Necessary technologies support session security, consent storage and anti-abuse controls. Analytics and Marketing technologies are disabled by default and load only after the corresponding choice. You can change your selection at any time through Cookie settings.

We send the catalogue as a direct response to the request made through the form. If we separately invite you to receive ongoing promotional email, that choice will be optional and you may object or unsubscribe at any time. We do not currently use the required enquiry checkbox as marketing consent.

Browser controls may also delete or block cookies, but browser settings do not replace the choices available on our sites. See the Cookie Policy for the current inventory.

10. Your privacy rights

Depending on your location and the circumstances, you may have rights to request access, correction, deletion, restriction, portability, or a copy of personal information; to object to processing based on legitimate interests or direct marketing; and to withdraw consent at any time. Withdrawal does not affect processing that was lawful before withdrawal.

To exercise a right, email sales@szyobonjee.com with enough information for us to identify the relevant records. We may need to verify your identity and authority. We will respond within the period required by applicable law.

You may also complain to the data-protection authority in the country or region where you live or work, or where you believe an infringement occurred. We would appreciate the opportunity to address your concern first.

11. Security

We use measures designed to protect personal information, including HTTPS, access controls, server-side validation, anti-spam checks, protected configuration files and restricted administration access. No internet or storage system is completely secure, so we cannot guarantee absolute security.

12. Children

The sites and products are presented for business-to-business sourcing and are not directed to children. We do not knowingly collect personal information from anyone under 18 through the enquiry form. Please contact us if you believe a child has submitted information.

13. Changes to this policy

We may update this policy when our services, technologies or legal obligations change. The effective date and version at the top identify the current notice. Material changes may require a renewed Cookie choice.